Director, Technology (Finance)

As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.

By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration.

To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.

SUMMARY: The Director, Technology, is responsible for the planning and implementation of the technology strategies that support Crowley's strategic goals and objectives. With a strong vision and deep understanding of technology trends, leadership capability, and the ability to drive innovation, the Director, Technology will be responsible for identifying and delivering top-notch technology solutions to our internal clients.

GENERAL RESPONSIBILITIES:

• Develop and execute the company's technology strategy in alignment with business objectives.

• Lead and manage the technology team, including software developers, IT professionals and other technical staff.

• Oversee the design, development and implementation of technology solutions.

• Ensure the security, scalability and reliability of the company's technology strategy.

• Stay current with emerging technologies and industry trends to drive continuous improvement and innovation.

• Collaborate with key business stakeholders to identify and address technological needs and opportunities.

• Manage related project budgets and ensure cost-effective use of resources.

• Establish and enforce technology policies, standards and best practices.

• Foster a culture of innovation, collaboration and continuous learning with the team. EDUCATION: Bachelor's degree in computer science, information systems, business or a related field; or a combination of post high school and experience equal to twelve (12) years.

EXPERIENCE:

• Minimum of 7-10 years of experience in IT platform development management, with at least 5 years of hands-on experience implementing and managing Salesforce solutions.

• Strong expertise in Salesforce Sales Cloud, Service Cloud, Salesforce Voice, Marketing Cloud and Experience Cloud.

• Proven experience managing large-scale development projects using Salesforce, including system integrations and data migrations.

• Experience with Salesforce Lightning and Visualforce development is a plus

• Familiarity with Salesforce development languages (Apex, Visualforce, Lightning Components).

• Strong project management skills with the ability to prioritize and manage multiple initiatives simultaneously

• Excellent communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders

TECHNICAL PROFICIENCY:

• Experience with data migration and integration tools (e.g., Mulesoft)

• Familiarity with Agile/Scrum methodologies

• Knowledge of logistics business processes is a plus

COMPETENCIES: Ability to communicate effectively verbally and in writing, including conveying technical information to technical and non-technical users. Ability to establish and maintain effective working relationships with internal/external business partners. Ability to evaluate process effectiveness and develop change or alternatives. Ability to prepare, monitor and administer budgets, as well as the ability to perform financial analysis. Ability to function effectively with, or as part of a team. Ability to interface business applications with other systems. Ability to identify and/or document existing and new trend, as well as evaluate and predict their impact on the organization. Ability to provide subject matter expertise, counsel, and effectively influence others at various levels within the organization. Knowledge of and ability to conduct need, trend, feasibility and performance assessments. Knowledge of the principles and practices of project planning, development and evaluation as well as the ability to meet project deadlines. Knowledge of and ability to apply the principles and practices to strategically align tasks and people with organizational goals and objectives. Knowledge of standard programming languages, concepts, practices and procedures. Knowledge of and ability to apply the concepts, principles and practices of change management.

JOB SCOPE: Position impacts the entire organization.

WORKING CONDITIONS: Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of a computer keyboard, viewing of a computer monitor and the ability to sit for long periods of time.