Full Time Receptionist (Administrative)

Job Title: Receptionist

General Administrative and Clerical Support:

• Provide general administrative and clerical support.
• Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
• Answer telephone calls, take messages, or forward calls.
• Check visitors in and direct or escort them to specific destinations.
• Inform other employees of visitors' arrivals and cancellations.
• Maintain visitor sign-in log.
• Handle incoming and outgoing mail.
• Schedule appointments and maintain meeting room bookings.
• Maintain and tidy the reception area.
• Perform other duties as assigned.

Confidentiality and Compliance:

• Agree not to disclose residents' protected health information.
• Promptly report suspected or known violations of such disclosure to the Administrator.
• Maintain the confidentiality of all resident care information, including protected health information.
• Report known or suspected incidents of unauthorized disclosure of such information.

Supervisory Requirements:

• This position has no supervisory responsibilities.

Qualifications:

Education and/or Experience:

• Must possess, at a minimum, a high school diploma or GED.
• Previous administrative or receptionist experience preferred.

Language Skills:

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from managers and employees.

Mathematical Skills:

• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations:

• Basic knowledge of Microsoft Suite products.
• Proficiency in clerical functions and multiline phone systems.

Physical Demands:

• The employee must occasionally lift and/or move up to 25 pounds.
• Prolonged use of a desktop or laptop computer.
• Regularly required to sit, stand, walk, talk, read, or hear.
• Frequent use of office-related equipment, including copier/scanner/fax, telephone, and calculator.
• No travel required.

Work Environment:

• The noise level in the work environment is typically low to moderate.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information:

• Management reserves the right to assign or reassign duties and responsibilities at any time.
• Critical job features described above may be subject to change due to reasonable accommodation or other reasons.
• The above statements describe the general nature and level of the work being performed and are not a complete list of all responsibilities, duties, and skills required of employees in this position.