Cocktail Server - Hilton Houston Post Oak by the Galleria (Finance)
The team at Hilton Houston Post Oak by the Galleria is looking for their next Cocktail Server! We are located half a mile from the shops and restaurants at The Galleria - America's fourth largest mall - and three miles from Memorial Park and the Houston Arboretum and Nature Center. Downtown Houston is six miles away. Be part of a team that was ranked #1 on Great Places to Work and on Fortune's World's Best Workplaces list! From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use.
A Cocktail Server is responsible for serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Cocktail Server, you would be responsible for serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Respond to guest requests in a timely , friendly and efficient manner
- Ensure knowledge of menu and restaurant promotions and specials
- Take guest beverage and/or food orders and input orders in appropriate point-of-sale system
- Retrieve and deliver food and beverage orders in a timely manner
- Replenish beverages and ensure guest satisfaction throughout the meal service
- Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
- Ensure serving station is well-stocked at all times
- Wage is $6.75 + tips per hour
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day . And our amazing Team Members are at the heart of it all!
What are the benefits of working for Hilton?
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
- Go Hilton travel program: 100 nights of discounted travel
- Access to your pay when you need it through DailyPay
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
- Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members,
including partners and adoptive parents - Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications
- Flexible shifts and days off
- Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
- Mental health resources including free counseling through our Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- 401K plan and company match to help save for your retirement
**Available benefits may vary depending upon property-specific terms and conditions of employment**
