Claims Representative (Administrative)
The Spinx Company, a premier employer of South Carolina, operates 81 convenience stores in South Carolina and employs over 1,400 associates through its stores, food operations and related businesses. Spinx is passionate about fulfilling people's everyday needs by providing quality services and products in a clean, safe, and convenient environment.We operate in a fun and respectful manner that balances profit, community involvement, and environmental awareness while valuing our on-the-go customers, partners, and team of employees.
Benefits:
Paid vacation after 60 days
401k Retirement Plan
$0.25 weekly fuel discount (per gallon)
Holiday Savings Club
Annual Reviews
Health Insurance
Dental/Vision Insurance
Short Term Disability
Tuition Assistance
Scholarship Opportunities
Job Summary:Responsible for assisting the Claims Supervisor with various claims, video projects, fleet vehicle tags and inspections along other administrative duties as assigned.Assist as assigned in the responsibility for investigations, evaluation and negotiation of claims.
Essential DUTIES AND RESPONSIBILITIESinclude the following.Other duties may be assigned.
Car wash claims:
Will be responsible for assisting in reviewing and downloading video for third parties as it relates to claims / losses against the company.Will serve as the primary person interacting with customers / processing of car wash claims to document the file and gather needed information to allow the claim to be reviewed and considered.Will provide a recommendation based upon information, statements and other supporting documents / video.Documents statements from claimants, insureds, witnesses, medical providers, etc.Responsible for submitting claims data into internal claims software system.Ensures file has all the needed information and supporting documents, recordings, video etc.Once file is complete submits file and recommendation for adjusting as directed.If it is determined that the claim should be submitted to the carrier, representative will submit all relevant documents.Works with local auto body repair shops and other vendors to review estimates and recommend appropriate vehicle repairs. Also works with other third parties to assist with customer claims.Must be willing to use professional skills to coordinate general liability and automobile claims. Establishes and maintains files for each claim in accordance with established company procedures.Ensures claim files are properly documented and claim numbers and payment coding.Will use professional judgement and knowledge to coordinate minor subrogation claims.Other duties as assigned
Liability Claims
May be required to assist in reviewing and analyzing general liability / automobile collision claims.May have interaction and communication with employees and other parties as needed to determine liability.May assist in coordinating medical treatment for injured parties as needed.
