E-Commerce Merchandising Specialist (Creative Design)

E-Commerce Merchandising Specialist

Who We Are 

At OBE, together, we build excellence every day.  We are driven by our passion to lead our industry and build a sustainable future, we focus on exceeding customer expectations and delivering innovative solutions. We succeed through the dedication of our empowered teams and partners who fuel our ambition to achieve excellence in the markets where we have a right to win.

We believe safety, integrity, performance culture, teamwork, customer centricity, and agility are at the core of who we are and how we operate each day to achieve success. 

Job Summary

OBE and its Glass, Metal and Architectural Hardware divisions are undergoing a multi-year business and technology transformation initiative and is hiring future leaders to drive its digital sales and marketing transformation efforts and initiatives.

We are actively looking for our future B2B ECommerce Merchandising Specialist, where you will be turning our accumulated glazing and construction market insights into action to drive our Glass, Metal, Glazing businesses via our B2B ecommerce platform across North America.

This position is a fast-paced, digital customer persona focused experience delivery role. The path to success is to stay in touch with online needs of various customer segments of professional-shopper and specifier, in Building Materials industry, working across regional, cross-functional business teams, and having passion for the modern glass architecture and building material industry.

The B2B Ecommerce Merchandising Specialist is responsible to drive engagement and revenue growth through perfecting shopping experience and executing merchandising strategies both onsite and via external marketing channels for the GGS Building Materials business in North America.

The B2B Ecommerce Merchandising Specialist will be part of the Digital Marketing Team, working in close partnership with the GGS Marketing, Sales, Product Management and Operations Teams, and play an important role in leveraging available data insights to drive shopping experience optimizations and revenue growth through various merchandising efforts.  This is hybrid role based in Dallas, TX. 

Key Areas of Focus and Job Responsibilities Highlights:

• Leverage existing and future capabilities of SAP C/4 Commerce Cloud (Hybris) platform and help continually improve GGS's e-commerce experience. The role will be involved in all aspects of the enablement, delivery, and optimization of the Commerce Cloud implementation, including the adoption of best business practices as well as developing & delivering training & change management.
• Support https://www.obe.com/'s website(s) merchandising strategy and activities to ensure accurate and optimal product information and exposure across all categories, representative imagery, detailed and effective SEO optimized copy, accurate pricing, and engaging promotional campaigns.
• Support all merchandising related activities and data flows, including ERP data feeds and interfaces, product catalog/taxonomy representation, checkout flow.
• Monitor use and continuously optimize performance of internal search engine, leveraging available Algolia technology
• Work closely with Marketing Product Managers on delivering engaging shopping experience leveraging available Dynamic Yield personalization technology
• Coordinate representation of accurate stock levels in collaboration with Operations and Sales teams.
• Provide input and proactively review marketing/merchandising calendar to identify opportunities to optimize revenue and customer engagement through product, collections, themes, marketing, and educational presentation.
• Utilize the product catalog and performance metrics to optimize Product Catalog taxonomy and effective Product Recommendations.
• Increase website conversion and average order size through online merchandise management of best/featured sellers, related/replacement products, seasonal product promotions, and other up-sell, and cross-sell opportunities.
• Ensure timely and accurate implementation of website content and promotions Conduct analyses and utilize data to maximize the performance of product categories, creative treatments and guide ongoing improvements to digital merchandising
• Review competitor and related industry websites to ensure close alignment with product classification and categorization, promotions, and trends.

Here's What We're Looking For

Application Pre-Requisites:

• 4-year degree; advanced degree a plus
• 5+ years prior e-commerce experience with proven results to grow businesses on-line.
• Affinity with Architecture and Building Materials industry.
• Prior SAP Cloud Commerce platform experience is a plus, but not a pre-requisite.

Special skills required:

• Open communication style, with the ability to consistently achieve positive results and collaborate across the team
• Strong background in customer acquisition, re-engagement, and retention strategies
• Comprehensive knowledge of the online merchandizing strategies, digital marketing KPI's, and brand strategies, with the ability to apply this knowledge to solve complex problems successfully
• Experience with Cloud Commerce and Marketing Cloud, Adobe Creative Cloud Suite (specifically Photoshop, Illustrator, Analytics), and Microsoft Office Suite
• Ability to translate the business and/brand strategy to engaging online experiences
• Ability to effectively resolve competing priorities
• Ability to work effectively within a fast-paced, complex matrix and changing environment
• Flexibility to travel as required

**reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job**

What OBE Offers You

• Competitive pay
• Paid time off
• 10 Holidays (inclusive of 2 floating holidays)
• Market competitive 401(k) match
• Industry-leading medical, dental, and vision benefits
• Short-term and long-term disability coverage
• Life Insurance

About OBE

At OBE, we believe the work of our employees truly matters. From apartments in New York to office buildings in Toronto, stadiums in Dallas, and universities in Atlanta, our teams contribute to the projects that shape the world where we live, work, heal, and play. 

OBE delivers products to a broad customer base of architects, glaziers, contractors, and developers serving diversified residential and commercial construction end-markets. With over 6,700 employees, we operate 82 manufacturing and distribution facilities in five countries.  

If you want to help us build something great- we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager for consideration. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!  

OBE is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.

Oldcastle BuildingEnvelope is an E-Verify Employer.

 

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Marketing / Communications