Greif Packaging LLC
Customer Service Representative - Manufacturing (Administrative)
Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.
Job Requisition #:
029997 Customer Service Representative - Manufacturing (Open)Job Description:
Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland, Ohio, to a global footprint across more than 30 countries and 200-plus locations.
OUR VISION:
Being the best customer service company in the world.
OUR PURPOSE:
Create packaging solutions for life's essentials.
ROLE OVERVIEW: Respond to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards. Works mostly independently. Second level escalation of customer problems and needs which most likely require deviation from standard screens, scripts, and procedures. May also be assigned to more complex and/or important products, services, and promotions.
Major Responsibilities
Knowledge/Skills & Education
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EEO Statement:
We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, veteran status or any other any other legally protected characteristic. .
For more information read Greif's Equal Opportunity Policy.