Virtual Assistant (Maintenance)

?? Key Responsibilities
? Aspire System Management
Work Ticket Management Create, track, update, and ensure timely completion.Route Creation Plan and adjust janitorial team schedules efficiently.Timekeeping Maintenance Ensure accurate time records and resolve discrepancies.Supply Ordering Monitor inventory levels, place orders, and track deliveries.Work Order Completion & Invoicing Ensure all completed work orders are correctly documented for invoicing.Issue Tracking & Resolution Identify, document, and resolve any issues affecting workflow.

? ServiceChannel System Management
Work Ticket Management Assign, update, and track service requests.Invoice Matching Verify service completion details against invoices to ensure accuracy.

? Inova/UKG HRIS Platform Administration
Payroll Preparation Process payroll, verify hours, and correct discrepancies.Employee Onboarding Set up new hires in the HRIS platform and ensure accurate records.Training Compliance Track required employee training and certifications.

? General Administrative Support
Maintain accurate documentation across all platforms.Generate operational reports and provide insights to leadership.Assist with communications between teams to streamline workflows.

?? Training & Tools Provided
? Training on Aspire, ServiceChannel, and Inova/UKG HRIS Platform to ensure proficiency.
? Internal playbooks for structured task completion.
? Ongoing support & performance feedback.