Assistant Staff Analyst (Personal Services)

Salary Range: $35.23-$50.83 per hour

SUMMARY

The Assistant Staff Analyst position will support our facility in conducting detailed analyses and offering recommendations on resource utilization and the improvement of operations and programs across the facility. This position will drive strategic initiatives aimed at increasing clinical productivity, improving access, and enhancing performance on publicly reported clinical quality metrics. This position requires specific expertise to perform these strategic operational analyses, collaborate with all hospital departments, and provide recommendations to senior management.

ESSENTIAL FUNCTIONS

• Leads key process improvement projects related to improving access, productivity, efficiency, and performance on clinical outcome measures.
• Tracks and monitors data on patient access to key specialty services, prioritizes areas for intervention and works with relevant departments on improvement plans.
• Supports patient experience improvement projects to improve Hospital Consumer Assessment of Healthcare Providers and Systems scores by interfacing with internal hospital teams and external agencies such as Leapfrog and Centers for Medicare and Medicaid Services.
• Ensures that programs implemented continue to increase the efficiency and effectiveness of deliverable services after implementation.
• Represents the facility in DHS-wide discussions of improvement priorities.
• Analyzes departmental operations and workflows and makes recommendations on improving efficiency, productivity, and throughput.
• Helps hospital administration set strategic priorities that will improve system-wide efficiency and patient access by providing clear data, impact and feasibility analyses.
• Collects and tracks data on productivity in procedural areas including Interventional Radiology, Gastrointestinal, Cardiac Catheterization Lab and Operating Room and works with local leaders to improve efficiency.
• Works with inpatient and outpatient areas to optimize provider and patient scheduling to balance workload and access.
• Analyzes multiple existing data streams and dashboards under the purview of the Quality Services Team and makes recommendations on strategic priorities for improvement.
• Performs comprehensive analysis of Quality and Safety measures that contribute to hospital ratings.
• Serves as the local expert in data sources and vendors for publicly reported data, including Vizient, Hospital Quality Improvement Contractor, NHSN and patient safety indicator coding workflows.
• Prepares recommendations for prioritization of improvement efforts across 200+ metrics tracked by the Quality and Safety Department.
• Prepares written reports and presentations summarizing data analysis and improvement work for use in key departmental and leadership meetings.
• Analyzes the impact and feasibility of improvement efforts across all publicly reported clinical quality measures and internally reported operational efficiency measures and helps local leaders strategize and allocate resources.

JOB QUALIFICATIONS

One or more years of highly complex administrative/data related experience in the health, research, social services, or related sector. 

Education/Experience

Preference will be given to those with:

(A) Bachelor's degree or higher from an accredited college or university - AND - One (1) year working in in data cleansing, data quality assurance, or a related field.; - OR - (B) One (1) year experience in data manipulation and analysis using tools such as Excel, or other data management tools; familiarity with data validation techniques.

Certificates/Licenses/Clearances

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Successful clearing through the Live Scan and the Health Clearance process with the County of Los Angeles.

Other Skills, Knowledge, and Abilities

• Experience with data quality management frameworks and data governance practices.
• Strong analytical and problem-solving abilities with meticulous attention to detail.
• Effective communication skills, able to document processes and explain data quality issues to non-technical stakeholders.
• Proficiency with data management software and data quality tools.
• Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.
• Understanding of data privacy and security standards, with experience handling sensitive data in compliance with relevant regulations.

PHYSICAL DEMANDS

Stand: Frequently

Walk: Frequently

Sit: Frequently

Handling: Frequently

Reach Outward: N/A

Reach Above Shoulder: N/A

Climb, Crawl, Kneel, Bend: N/A

Lift / Carry: N/A

Push/Pull: N/A

See: Constantly

Taste/ Smell: N/A

Not Applicable = Not required for essential functions

Occasionally = (0 - 2 hrs/day)

Frequently = (2 - 5 hrs/day)

Constantly = (5+ hrs/day)

WORK ENVIRONMENT

Hospital setting

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

See job description