CITGO Petroleum Corporation
Solvents Customer Service Manager (Finance)
CITGO Petroleum Corporation is a recognized leader in the refining industry and operates under the well-known CITGO brand. CITGO owns and operates three refineries located in Lake Charles, LA.; Lemont, IL.; and Corpus Christi, TX, and wholly and/or jointly owns 38 active terminals, six pipelines and three lubricants blending and packaging plants. With approximately 3,300 employees and a combined crude capacity of approximately 807,000 barrels-per-day (bpd), positions CITGO as one of the best-branded supplier companies in the industry.
At CITGO our people are our most important resource. Our core values are Safety, Integrity, Respect, Accountability, and Care.
Job Summary
This position is on-site in Downers Grove, IL with the CITGO Solvents Group. The Customer Service Manager will analyze and negotiate solutions and is authorized to make independent decisions necessary to manage corrective actions needed to resolve CITGO customer problems to CITGO's benefit as well as to the customer's satisfaction. This role also works closely with Accounting and A/R on billing and invoicing issues. This is a customer service role. The Solvents Accounts Manager establishes and maintains excellent business relationships between Solvents customers and CITGO and the Customer Service Manager is critical to promote and support this relationship.
Expected salary range $90,000-$120,000
Click here for CITGO Benefit package
Application deadline is January 31, 2025
Minimum Qualifications
Job Duties II
Job duties displayed above are not all-inclusive, site-specific responsibilities may be assigned.
Here are the incentives we offer:
• Remote Work options available for eligible positions
• Options are department and/or location specific
• 9/80 Work Schedule Option (where applicable)
• Annual Vacation Incentive (40-120 hours of additional pay) for Eligible Employees
• Paid Vacation Time
• Company-Paid Holidays
• Caregiver Leave
• Excellent 401(k) Match
• Pension Plan
• Company-Paid Sick Leave and Long-Term Disability
• Medical, Dental, & Vision Plans; FSA and HSA options
• Company-Paid Life Insurance for Active Employees
• Healthy Rewards Program
• Service Awards Program
• Educational Assistance Plan
• Dependent Children Scholarships
• Reimbursement for Gym Membership
• Employee Discount Programs
• On-site Health Clinic (select locations)
• On-site Cafeteria (select locations)
• On-site Credit Union and ATM (Corporate office only)
• On-site Fitness Center (select locations)
PLEASE NOTE ALL JOBS DO NOT QUALIFY FOR ALL PERKS
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.