Youth Career Mentor (Personal Services)

Purpose or General Objective: Under minimal supervision from the Vice President of Workforce Development provide oversight, supportive services and light case management for the Goodwill Connects Program. The position requires the incumbent to do jobsite coaching, follow up with participants, work with employers that are providing the worksites, teach basic employability skills and ensure necessary paper work is completed. All aspects of the program are maintained in Efforts to Outcomes (ETO) our data base. The position is a temporary position which could last up to 12 weeks and receives no benefits (paid time off, unemployment, holiday pay, etc.)

Essential Duties:
Act as the program liaison to provide behavior support, coaching and mentoring for the participants while they are in Evaluate participant engagement and level of success in the program while participating in Phase I and Phase II of the program. Provide an overview report that reflects participants strengths, weaknesses, barriers and successes. Provide on-the-job training and coaching to participants within the program as needed. To assist in facilitating meetings between participants and employers about work related issues such as schedules, site modification, behavior, etc. Intervene and resolve conflict with participants as needed in Phase I and Phase II of the program. Ensure safety of participants is maintained at all times and that participants are following worksite safety procedures. Attend participant case conferences as requested by employers. Ensure follow-up paperwork is completed as required. Assist with the collection of timecards, worksite evaluations, post program evaluations and other paperwork required for successful program completion. Report all participant progress or problems to the case manager. Adhere to all GICMH safety policies and procedures while maintaining a safe and healthy working environment. Represent Goodwill Industries within the business community in a professional and dignified manner. Uphold the purpose of Goodwill Industries while providing quality Workforce Development programs to people with barriers to employment. At all times respect the participants rights to confidentiality and privacy of personal and rehabilitation information which you may have access. Treat all coworkers and GICMH employees with respect. Other duties may be assigned by the VP of Workforce Development.