Responsible for any and all activities related to the processing and closing documentation of Commercial and Consumer/HELOC loans adhering and complying with all company policies and federal regulations.
The salary for this role will be between $29 an hour and $33 an hour. The specific salary offered will depend on several factors including but not limited to applicant's skills and prior relevant experience. Hired candidate may be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards
ESSENTIAL DUTIES:
Draw Commercial loan documents often basic to moderate in nature, and fund / disburse at loan closing. Document file to meet Commercial lending specifications.
Provide support as it relates to Consumer/HELOC closing documentation to include quality control, funding, procedures and testing of new products or features.
Full understanding of applicable software systems.
Ability to understand federal regulations as it relates to Commercial and Consumer/HELOC Lending.
Provide support to the Commercial lending department including Team Assistants.
Balancing of general ledger accounts and Bancontrol accounts as it pertains to the funding of Commercial loans.
Provide timely and accurate customer service both internally and externally using problem-solving skills to satisfy customer needs and ensure accurate resolution to customer requests.
Additional Duties & Responsibilities:
Project friendliness and professionalism in both appearance and attitude to present a positive Riverview image.
Understanding of software applications to include but not limited to: LaserPro, ProSign, Host, ECM, Abrigo, and other in-house software applications as well as Internet based applications.
Support management team as it relates to strategies, efficiencies, goals and structure as well as providing additional support to staff as needed.
Participate in and complete training objectives with passing scores.
Follow all Riverview Bank policies and procedures
Other duties as assigned.
RELATIONSHIPS
- Daily contact with the Supervisor and/or Manager to receive direction and interpretation of existing and new practices and procedures.
- Daily contact with Lending Team including Team Assistants, Branches/departments and customers in providing information and assistance regarding the processing and coordination of loan documents, funding of loans and boarding onto the core system.
- Frequent contact with representatives of businesses such as Title and Escrow companies for coordination of loan closings.
- Limited contact with members of professions with whom the incumbent must consult from time to time.
QUALIFICATIONS
To perform this job successfully requires a level of independent problem solving to perform all essential duties. The requirements listed below are representative of the knowledge, skill, and ability required to complete daily responsibilities and tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to four years related experience and/or training; or equivalent combination of education and experience.
SKILLS:
Basic understanding of all Commercial processing functions to include but not limited to: Participations - - UCC software - releases, searches, etc. - Commercial Construction loans – Consumer Lending Regulations – Business Entity structures - Documentation of collateral / collateral security requirements – Preliminary Title reports – insurance tracking – tax tracking – flood requirements.
Basic to advanced knowledge in Excel, Word, and Outlook applications. Ability to understand components of loan operations programs/software such as core, tax tracking, flood certification, etc.
· Moderate knowledge of the servicing and support of Commercial and Consumer based loans.
Ability to work independently with reasonable guidance required to accomplish goals and criterion within quality and time standards.
Ability to analyze problems involving several variables in unique situations with customers Commercial and Consumer lenders.
Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
Ability to effectively present information in one-on-one situations to employees of the organization in a professional manner.
Basic knowledge of technical applications such as: computers, documentation requirements, regulations, analysis, etc.
Ability to read and interpret operating and maintenance instructions, procedures, safety rules and company manuals.
Ability to write basic correspondence and basic reports.
Ability to calculate figures and amounts such as percentages, ratios, fractions. and apply basic to intermediate accounting practices/standards.
Ability to be flexible in a changing work environment.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to effectively communicate via phone/video, messaging, and email. The employee is required to use computer and office equipment such as a computer, printer, copier, as well as computer software such as Microsoft Office. You may also frequently be required to occupy a workstation for long periods of time.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Riverview Bank is an equal opportunity employer and affirmative action employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Riverview Bank does not accept unsolicited resumes from any third party staffing agencies and/or search firms for any job postings.
Third parties are not authorized to submit profiles, applications, or resumes to this site or to any Riverview Bank employee. Any such submissions, Riverview Bank will not be responsible for any fees related to unsolicited resume submissions without written consent from the Talent Acquisition Team. Including, but not limited to the candidate hired for a position.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Loan Servicing