We are seeking a skilled Oracle HCM Cloud Functional Support Analyst to join our dynamic team. The ideal candidate will play a crucial role in the implementation, configuration, and ongoing support of our Oracle HCM applications. As an Oracle HCM Functional Support Analyst, you will collaborate with cross-functional teams, understanding business requirements and translating them into effective system configurations. This role requires a deep understanding of human resources processes, excellent communication skills, and the ability to troubleshoot and resolve functional issues.
Functional Expertise:
Serve as the subject matter expert in Oracle Cloud HCM, with a focus in payroll.
Expertise in Core HR, Benefits, Time and Labor, Payroll, and Absence.
Analyze and understand business processes related to payroll, providing functional expertise to meet business requirements.
Implementation and Configuration:
Collaborate with business stakeholders to understand their requirements.
Configure Oracle HCM applications to meet the organization's specific needs.
Customize workflows, business processes, and data structures.
Testing and Quality Assurance:
Develop and execute test plans to ensure the system meets functional requirements.
Identify and resolve issues during testing phases.
Collaborate with users to conduct user acceptance testing (UAT).
User Training and Support:
Provide training to end-users on how to use Oracle HCM applications.
Offer ongoing support to address user inquiries and issues.
Develop documentation and training materials.
Integration:
Work on integrating Oracle HCM with other systems within the organization.
Ensure seamless data flow between HCM and other enterprise applications.
Troubleshooting and Issue Resolution:
Investigate and resolve functional issues reported by users.
Collaborate with technical teams for complex issue resolution.
Stay Informed about Oracle HCM Updates:
Keep abreast of new features and updates released by Oracle for HCM applications.
Evaluate the impact of updates on existing configurations and processes.
Communication and Collaboration:
Collaborate with cross-functional teams, including IT, HR, and business stakeholders.
Communicate effectively with team members, management, and end-users.
Compliance and Best Practices:
Ensure that Oracle HCM configurations comply with regulatory requirements.
Stay informed about industry best practices in HCM.
Continuous Improvement:
Identify opportunities for process improvement and optimization.
Propose and implement enhancements to Oracle HCM functionality.
Project Management:
Contribute to project planning and execution.
Track and report on project progress, issues, and risks.
Bachelor's degree in a relevant field or equivalent work experience.
Proven experience as an Oracle HCM Functional Analyst with a focus on payroll.
In-depth knowledge of Oracle HCM Payroll modules, including configuration and customization.
In-depth knowledge of Oracle HCM applications, including but not limited to core hr, workforce management, talent management, and benefits.
Strong understanding of human resources processes and best practices.
Excellent problem-solving and analytical skills.
Ability to communicate effectively with technical and non-technical stakeholders.
Experience in developing and delivering end-user training.
Familiarity with system integration processes and tools.
Certification in Oracle HCM Cloud is a plus.
Excellent problem-solving and communication skills.
Ability to work collaboratively in a team environment