Account Manager (CRL) (Administrative)
U.S. Horizon specializes in the manufacturing and distribution of the finest hardware and glazing supplies available. We do not compromise when it comes to the quality of our raw materials or processes. All of our products undergo strict quality control measurements, testing, and inspections and have been engineered to meet or exceed all industry standards. Because of our tremendous inventory and the fact that we specialize in Architectural and Shower Door Hardware, we can provide unparalleled service in the industry.
Job Summary
We are looking for a motivated and well-spoken Account Manager to join our sales team who has a desire to grow! The Account Manager will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You need to be able to close sales and meet targets.
Essential Duties and Responsibilities
- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Understanding customers' needs and identifying sales opportunities.
- Answering potential customers' questions and sending additional information by email.
- Keeping up with product information updates.
- Creating and maintaining a database of current and potential customers.
- Explaining features of products and services.
- Staying informed about competing products and services.
- Upselling products and services.
- Researching and qualifying new leads.
- Closing sales and achieving sales targets.
Skills, Knowledge, and Ability Requirements
- A College Degree in Business or a related field is required
- 3-5+ years of sales experience, preferably in the distribution or manufacturing industry
- Strong communication skills, both strong written and verbal skills.
- Intermediate mathematical skills, calculating percentages, sales prices, and discounts.
- Teamwork skills, ability to interact and work effectively in a team environment.
- Skills in persuasion and influencing, building relationships, developing trust, and how to persuade.
- Strong computer skills and experience with CRM required
- SAP experience preferred
