Data Analyst (Information Technology)

Working Model: Hybrid 

We have a balanced working model to ensure you have the flexibility you need. The successful candidate will balance their time between working in the office in Goshen, IN (minimum of two days) and working from home. 

As a Data Analyst, you will be responsible for assisting in the definition of and the execution of the data strategy and governance oversight. Accountable for helping transform our business into a data driven organization with intent on building member value. Utilizes various business intelligence data, contributes to the identification of data sources and usage, and the application of the data governance program, and has a basic level of knowledge to utilize tools to create meaningful analysis and reporting.

 Direct Reports: None

 HOW YOU WILL MAKE AN IMPACT

30%      Act as team support for the business intelligence data lake infrastructure and processing questions and tickets. Collaborates with internal strategic business partners to develop decision making needs and planning for future data needs. Assess the key issues and data needs. Leverage data storage vendor relationships to support credit union initiatives. Lead assignment efforts to find ways to use data to improve current business processes through analysis and review of discrepant data resources and scenarios.

20%      Oversee the ingestion of data into our enterprise data lake, as well as support team efforts to create the data flow from the data lake for ingestion into other custom reporting environments. Identify priorities based on identified business needs and execute on those priorities. Assist other members of the credit union's data community to include, but not limited to, decentralized data users.

20%      Maintains data standards, data catalogues, data dictionaries, file view documentation, as well as templates for end-users to apply governance standards and table relationships knowledge to establish consistent single source of truth for key data fields.

15%      Collaborates with various management teams and marketing staff to develop a plan for data usage, help identify gaps in data and works with external vendors who are working with us to identify our membership needs to generate sales. Works closely with other business data owners to understand business requirements via use cases, performance metrics regarding data quality, and performance of member facing products to grow the business.

15%      Assist in unit and/or acceptance testing when new data insights or platform changes occur. Develop information for simple to moderately complex data requests including visualizations, query templates, ad-hoc reporting for various end-users in an appropriate form and frequency to include, but not limited to, dashboard content.

--           Must comply with all company policies and procedures, applicable laws, and regulations, including but not limited to, the Bank Secrecy Act, the USA PATRIOT Act, and the Office of Foreign Assets Control.

 

WHAT YOU WILL NEED TO SUCCEED

Experience

2+ years of experience in the financial industry including knowledge of data structures and data elements typically found in the financial industry.

 Education / Certifications / Licenses

This level of knowledge is acquired through completion of an Associates or Bachelor's degree in Business, Analytics, or related technical school training. (Will consider additional years of experience in lieu of education requirement). Must have and maintain a valid driver's license.

 PREFERRED SKILLS

-  Expert knowledge of one or more data reporting tools including Excel, Cognos, Tableau, Power BI, SSRS or others.

-  General knowledge of SQL with a strong understanding of data tables and table relationships.

- Professional level of verbal and written communication skills are essential to the position.

-  Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).

-  Demonstrated knowledge of Credit Union regulations, products, policies, procedures, services, related federal state and federal laws and regulations.

-  The ability to motivate or influence internal or external senior level professionals is a critical part of the job, requiring a significant level of influence and trust.

- Obtaining cooperation and agreement on important outcomes via frequently complex and senior level dialogues.

-  Advanced analytical and project management skills for a variety of tasks or projects.

-  Ability to deal with complex problems involving multiple facets, variables, and situations.

-  Ability to provide world class member service while executing Interra's vision, mission and delivery of Core Values.

 

INTERPERSONAL SKILLS

-  A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature.

-  Communications may involve motivating, influencing, educating and/or advising others on matters of significance.

COMPETENCIES

-  Balance Stakeholders – Understands the needs of diverse stakeholders and the underlying motivations driving those needs, including cultural and ethical factors. Acts fairly in the decision-making process when faced with conflicting demands of stakeholders.

-  Data Gathering & Analytics - Gathers data from relevant, sometimes independent sources. Able to synthesize data, recognize correlations, and draw conclusions that inform decision-making. Applies understanding of Interra and the marketplace to analysis.

-  Functional Expertise - Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities.

-  Learning Agility – Actively and continuously learning, including new ways of thinking, knowledge, skills, and capabilities. Learns from what was done before and uses success and failure as input for development/improvement and tackling new business challenges.

-  Manage Complexity – Makes sense of complex information, processes and activities to effectively solve problems. Defines situations accurately before determining problems and formulating approaches to solutions; is able to accomplish complex tasks with minimal guidance or instruction.

-  Systems Perspective – Takes a broad view that recognizes factors that influence and/or are influenced by multiple inputs, systems, processes, feedback loops, and functions. Connects actions to consequences inside and outside of role and department. Sees and consider interconnectedness of systems, tools, concepts, behaviors, roles, departments, and functions at Interra.

ADA REQUIREMENTS

Physical Requirements

-  While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.

-  The employee frequently is required to walk and reach with hands and arms.

-  The employee is occasionally required to stand; climb or balance; and stoop, kneel, crouch, or crawl.

-  The employee is occasionally required to lift and/or move up to 25 pounds.

-  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

 Working Conditions

-  Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

 Mental and/or Emotional Requirements

-  Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.

-  Must be able to read and carry out various written instructions and follow oral instructions.

-  Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics.

-  Must be able to speak clearly and deliver information in a logical and understandable sequence.

-  Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.

-  Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.

-  Must be able to effectively handle multiple, simultaneous, and changing priorities.

-  Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Why JoinIN

• Culture: We believe that a positive work environment is key to success. Staying engaged, informed, and keeping it fun, is how we achieve this.
• Professional Growth: Our Learning and Development Team not only provide day 1 training but continuous improvement and career development for all levels.
• Competitive Salary: Attractive compensation package with performance-based incentives and bonuses.
• Benefits: Comprehensive health insurance, 401(k) matching, tuition reimbursement, company holidays, and generous PTO.
• Community Involvement: Being an active member in communities that we are a part of is important to us. We live here, work here and stay involved here!
• Visit our Opportunities page for more information.

For more information about the role or the application process, please reach out to Ali Barden, AVP Talent Acquisition and Retention Lead at alib@interacu.com

 

Data Analytics