Concierge/Front Desk Receptionist FT Mon-Fri (9a-5p) (Personal Services)

Concierge/Receptionist Job Description
The receptionist area is an open area, front desk position that is a greeter to all visitors.Duties include but not limited to:
Extend a prompt, warm and inviting welcome to all visitors.
Answer calls in a friendly and professional manner.
Maintain a clean and neat reception area making a good first impression.
Perform multiple tasks simultaneously in a fast-paced, high-volume environment.
Primary responsibilities:
Respond to all calls following proper telephone etiquette and taking detailed messages when appropriate.Ensure that messages are relayed promptly to the intended person.Offer refreshments to visitors and make them feel welcome and comfortable.Assist with other administrative duties as assigned.Coordinate appointments and reservations as necessary.Receive and distribute mail/packages.
Ensure lobby entrance is tidy and clean.
Assist the Business Office Manager with various assignments.

Qualifications:
Excellent customer service skills
Good organizational and time management skills
Good problem-solving skills
Mature, cheerful personality
Reliable and responsible
Knowledge Requirements
Must have minimum high school degree
Professional communication skills
Telephone etiquette and customer service
Any additional required training